We provide delivery across Malaysia.
We are unable to ship internationally at this moment.
Due to unusual high order volume during the period of Movement Control Order in Malaysia, our team is trying their level best to process the order the soonest that we can. However, please expect a delay of the processing timing and delivery timeline. We deliver on Monday – Saturday, excluding the first Saturday of every month and local public holidays.
All orders will be processed within 3-12 working days. Tracking number will be provided through email once we have shipped out your order.
Please expect at least 5 working days for West Malaysia (Peninsular) and 7 working days for East Malaysia (Sabah/Sarawak) to receive the order once the shipment is out for delivery.
Any changes on delivery address is not allowed after payment is made.
3 attempts of delivery will be made for every order. If the courier company still unable to reach customer after the third attempt, the order will be deemed cancel and customer shall bear all the cost incurred during the delivery process (delivery cost & etc).
If you have not received your order within 3 to 7 working days after you received your tracking number, please contact us at support@doc2door.co
Shipping Rates
- West Malaysia (Peninsular) – RM10 for first 5KG, additional RM2 for the following KG.
- East Malaysia (Sabah/Sarawak) – RM10 for 1KG, additional RM3 for the following KG